Customer Support

FAQs

General Questions

Where is Olivia + Ocean swimwear manufactured?

What is Olivia + Ocean swimwear made of?

Does Olivia + Ocean swimwear protect my child from the sun?

How do I care for my Olivia + Ocean swimwear?

What size should I order?

Shipping & Handling

How can I track my order once it is shipped?

Returns, Exchanges + Cancellations

What is your return policy?

What is your exchange policy?

Am I able to make changes or cancel my existing order?

What do I do if I received an incorrect item?

What do I do if I received a damaged item?

Gift Cards

Do Olivia + Ocean gift card funds expire? Are there usage or monthly fees?

Am I able to cancel my gift card purchase, or cash out my remaining balance?

How do I check my gift card balance?

What do I do if I lose my gift card?

Can I apply a discount code to my gift card purchase?